Most of the private rentals we offer are for large, corporate groups due to the large capacity of our facility. Please contact us if you would like more information regarding a private rental.

We can have up to 5 birthday parties at any given time. We are also open to the public for “day play” during our scheduled party times.

We ask that you bring in all food yourself instead of having it delivered to the facility. Deliveries congest the front reception area during a period of time that can already be quite busy. Often, it will tie up one or more of our staff who have to track down various party parents to determine who the delivery is for.

Room requests cannot be guaranteed. You are welcome to request any room you would like, as long as you are aware that it is solely a request. We will not know which room your party will be in, as we generally assign rooms the night before the party.

Our party packages are designed with kids in mind. In many cases, there are very few adults in attendance for the party. We do provide a few adult chairs in every room as well. Adult guests are also welcome to enjoy any of our comfortable seating options outside of the party rooms as long as any food provided with the party stays in the party room. The kids tend to only use the room for a short period of time so the adults are welcome to sit at the picnic tables when they are not in use by the children.

Pizza and pancakes provided by Lil’ Monkeys will arrive in your party room 30-40 min after the start time of your party. Your party host will go over this info with you at the start of your party. If you would like your pizza at a different time please ask your party host to confirm with our kitchen how much flexibility they have to deliver it to you.

Adults are considered to be 18 years or older. All children who are under the age of 18 are considered “children” and have associated admission fees.

Parents frequently drop off their children for birthday parties, so they will not be included in the adult count for the party. For capacity reasons, we limit the number of free adults that are admitted into the facility with birthday parties. If this number is exceeded, a minimal fee will apply.

Yes, you have the option to purchase unlimited playtime for all party guests for an additional $99.99.

We ask that you arrive no more than 10 minutes prior to your scheduled party time to ensure that your party room is ready. If you arrive earlier, you may be asked to wait at the front reception area until the room is ready. Please note that the front reception area can become quite congested, so we ask that you respect our arrival policy.