Employment

Looking for an exciting opportunity to join the Lil’ Monkeys Indoor Playgrounds team? Submit your resume below along with a short message about why you would be perfect for the role.

Who We Are Looking For

Lil’ Monkeys is always looking for motivated individuals who possess a strong commitment to quality and customer satisfaction. Staff will be working in a team environment, be a positive role model and will demonstrate responsible behaviour at all times. Experience with children is an asset.

BASIC REQUIREMENTS

In order to be considered for a position at Lil’ Monkeys you must:

  • Be at least 15 years of age
  • Posses basic computer skills
  • Be able to demonstrate excellent customer service skills

Having a valid CPR and First Aid certificate is an asset (Lil’ Monkeys will provide training if necessary)

APPLICATION PROCESS

After reading the application package, please submit the following:

  • Your completed application form
  • A current resume and cover letter
  • At least 3 references and contact info
  • Any qualifications that are beneficial to the position being applied for (ie. ECE)

Only those chosen will be contacted for an interview.

Apply Now!

CURRENT OPEN POSITIONS:

  • Guest Services
  • Party Hostess
  • Ride Operator
  • Kitchen Staff

JOB DESCRIPTIONS

Guest Services / Party Hostess

The objective of this position is to exceed customer expectations when they are at Lil Monkeys while maintaining a high level of teamwork, guest services, employee productivity, operational effectiveness and promotional activity.

Job Responsibilities

Guest Services

  1. To ensure all guests are greeted enthusiastically and in a positive and professional manner to create an enjoyable play experience in our facility, to exceed customer’s expectations, and to encourage repeat visits.
  2. To assist guests in any way needed from different stations to improve the overall guest experience.
  3. To assist other staff in any way to effectively improve the guest experience while at Lil’ Monkeys.
  4. To ensure that the facility is regularly maintained for waste, clutter and general housekeeping including regular checks of the washroom facilities.
  5. To ensure that the equipment is being used properly and safely at all times.
  6. To ensure the cleanliness of the facility is in accordance with Lil Monkeys guest service policy at all times

Party Hostessing

  1. To ensure that all party supplies needed for the party are available and that the party room is set up and ready for the client prior to their arrival.
  2. To ensure that the guest is greeted in a professional manner and made to feel welcome at Lil’ Monkeys all the while being assisted in any way possible.
  3. To ensure that the party flows in a timely manner as set out by Lil’ Monkeys guidelines.
  4. To ensure that the party is fully completed right through to payment and the guest exit experience.
  5. To ensure that when not engaged in the party you fall back onto the guest services requirements.
  6. To participate in the well being of every guest through interaction and to communicate positive and negative feedback on an immediate basis.
  7. To ensure that the party is completely cleaned up upon conclusion and left the way you found it or better.