Our Safety Precautions and Conditions

Parties

• Provincial regulations now require that we ask for a vaccine passport in the form of a QR code as well as a form of ID for anyone 12 and older who are attending any birthday functions.  Beginning March 1st, we will no longer require proof of vaccination for party bookings.
• Party time slots have been reduced by 50%
• Parties can be booked online and via phone or in person
• Please arrive no more than 5 minutes before your party to allow for physical distancing in the front lobby and shoe room
• Party times are spread out and staggered to limit the number of people
• Specific sections, rooms, and game machines will be made unavailable
• Common area seating MIGHT be unavailable during certain times of your party
• Employees will be constantly monitoring all areas of the facility to ensure physical distancing guidelines are being met wherever possible

Face Masks and PPE

• Following recent provincial updates, as of March 21st masks will no longer be required when entering or visiting our facility
• Employees will have access to gloves and must wash or sanitize their hands at least every 30 minutes
• All of our employees are fully vaccinated. If they are in situations that make it not possible, they are tested weekly

Payment and Bookings

• Tickets can now be purchased online and shown at the entrance via your smartphone in order to stay contactless
• Please expect a small wait time for walk-ins
• Debit, credit and gift cards are accepted and preferred. We are currently not accepting AMEX
• Cash is accepted

Guest and Staff Symptoms

• Guests who are experiencing symptoms of COVID-19, the flu or a cold should not enter the facility
• Guests will be required to self screen upon entry to Lil’ Monkeys
• If a guest has travelled outside of Canada in the last 14 days they should not visit the facility
• Guests are required to maintain social distancing while moving throughout the facility
• Our staff must complete and pass a self-health attestation before their shift
• Employees are required to declare they are symptom-free. They are instructed to stay home if they have symptoms of COVID-19 or the flu, and will be sent home immediately if they begin to show symptoms during their shift

Cleaning

• All seats, tables and children’s high chairs are wiped down with industrial-grade cleaning products between guests
• The play structure and attractions are cleaned and sanitized multiple times throughout the day
• Touch-points are wiped down every 30 minutes or less
• Hand sanitizer is readily available throughout the facility
• Our entire space will undergo a deep cleaning, sanitization, and fogging every evening

Main Play Area

• Capacity in the main play area has been reduced
• Some seating has been removed to allow for 6 feet of space between guests

Arcade Games and Prizes

• Availability of amusement games will vary based on a rotation and to ensure social distancing
• Increased sanitization practices are in place to keep machines clean
• Guests are required to use the available hand sanitizer before and after playing games
• Prizes will not be exchangeable or returnable once handed out

Food and Concessions

• Provincial regulations now require that we ask for a vaccine passport as well as a form of ID for anyone 12 and older who orders from the concession stand. Beginning March 1st, we will no longer require proof of vaccination for concession.
• Some bistro and concession items have been removed temporarily
• Toppings, straws, napkins, utensils and condiments are available upon request at the bistro counter
• Refills are available by request and will be provided by our staff
• All Kitchen staff are required to wear masks and gloves
• Food is prepared in accordance with our enhanced staff hand-washing practices and local health regulations