What To Expect When Visiting Our Facility

Our team at Lil’ Monkeys Indoor Playgrounds have been hard at work preparing new health and safety precautions in order to ensure that every visit with us for you and your family is a safe one. Our absolute top priority is creating an environment where both kids and parents can enjoy our facility with peace of mind. Please find a detailed look at what our hard-working team has been up to and do not hesitate to reach out to us should you have any questions or concerns.

Thank you to each and every one of you. We can’t wait to have you back again!

Our Safety Precautions and Conditions

Parties
  • Party time slots have been reduced by 50%
  • Parties can be booked online and via phone or in person
  • Please arrive no more than 5 minutes before your party to allow for physical distancing in the front lobby and shoe room
  • Party times are spread out and staggered to limit the number of people
  • Specific sections, rooms, and game machines will be made unavailable
  • Common area seating MIGHT be unavailable during certain times of your party
  • Employees will be constantly monitoring all areas of the facility to ensure physical distancing guidelines are being met wherever possible
Face Masks and PPE
  • All of our employees are required to wear PPE, including face coverings and/or masks
  • Children are required to wear masks when entering or leaving the facility, ordering food, using the washrooms or while in the arcade. They will NOT be required to wear them while playing on the structure, running around, using the Geodome, the Bungee Trampoline, the Gyroshpere, Eyeplay or the Vortex
  • Surgical masks will be available for purchase for $2.00 if you do not have a mask
  • Adults are required to wear face masks or coverings at all times when inside the facility other than while eating, drinking, or participating in physical activity with their kids
  • Plexiglass shields are installed at all employee-facing points of sale
  • Employees will have access to gloves and must wash or sanitize their hands at least every 30 minutes
  • All of our employees are fully vaccinated. If they are in situations that make it not possible, they are tested weekly.
Payment and Bookings
  • Tickets can now be purchased online and shown at the entrance via your smart phone in order to stay contactless
  • Booking your visit ahead of time is encouraged. Walk in traffic will only be allowed based on space and availability
  • Please expect a small wait time for walk-ins
  • Debit, credit and gift cards are accepted and preferred. We are currently not accepting AMEX
  • Cash is accepted
Guest and Staff Symptoms
  • Guests who are experiencing symptoms of COVID-19, the flu or a cold should not enter the facility
  • Guests will be required to self screen upon entry to Lil’ Monkeys
  • If a guest has travelled outside of Canada in the last 14 days they should not visit the facility
  • Guests are required to maintain social distancing while moving throughout the facility
  • Our staff must complete and pass a self-health attestation before their shift
  • Employees are required to declare they are symptom-free. They are instructed to stay home if they have symptoms of COVID-19 or the flu, and will be sent home immediately if they begin to show symptoms during their shift
Cleaning
  • All seats, tables and children’s high chairs are wiped down with industrial-grade cleaning products between guests
  • The play structure and attractions are cleaned and sanitized multiple times throughout the day
  • Touch-points are wiped down every 30 minutes or less
  • Hand sanitizer is readily available throughout the facility
  • Our entire space will undergo a deep cleaning, sanitization, and fogging every evening
Main Play Area
  • Capacity in the main play area has been reduced
  • Some seating has been removed to allow for 6 feet of space between guests
  • Signage and directional decals have been added throughout the facility
  • Adults will NOT be permitted in the Main Play Structure for the safety of the children. This condition is temporary
Arcade Games and Prizes
  • Availability of amusement games will vary based on a rotation and to ensure social distancing
  • Increased sanitization practices are in place to keep machines clean
  • Guests are required to use the available hand sanitizer before and after playing games
  • Prizes will not be exchangeable or returnable once handed out
Food and Concessions
  • Some bistro and concession items have been removed temporarily
  • Toppings, straws, napkins, utensils and condiments are available upon request at the bistro counter
  • Refills are available by request and will be provided by our staff
  • All Kitchen staff are required to wear masks and gloves
  • Food is prepared in accordance with our enhanced staff hand-washing practices and local health regulations

Our Safety Precautions and Conditions

Parties
  • Party time slots have been reduced by 50%
  • Parties can be booked online and via phone or in person
  • Please arrive no more than 5 minutes before your party to allow for physical distancing in the front lobby and shoe room
  • Party times are spread out and staggered to limit the number of people
  • Specific sections, rooms, and game machines will be made unavailable
  • Common area seating MIGHT be unavailable during certain times of your party
  • Employees will be constantly monitoring all areas of the facility to ensure physical distancing guidelines are being met wherever possible
Face Masks and PPE
  • All of our employees are required to wear PPE, including face coverings and/or masks
  • Children are required to wear masks when entering or leaving the facility, ordering food, using the washrooms or while in the arcade. They will NOT be required to wear them while playing on the structure, running around, using the Geodome, the Bungee Trampoline, the Gyroshpere, Eyeplay or the Vortex
  • Surgical masks will be available for purchase for $2.00 if you do not have a mask
  • Adults are required to wear face masks or coverings at all times when inside the facility other than while eating, drinking, or participating in physical activity with their kids
  • Plexiglass shields are installed at all employee-facing points of sale
  • Employees will have access to gloves and must wash or sanitize their hands at least every 30 minutes
  • All of our employees are fully vaccinated. If they are in situations that make it not possible, they are tested weekly.
Payment and Bookings
  • Tickets can now be purchased online and shown at the entrance via your smart phone in order to stay contactless
  • Booking your visit ahead of time is encouraged. Walk in traffic will only be allowed based on space and availability
  • Please expect a small wait time for walk-ins
  • Debit, credit and gift cards are accepted and preferred. We are currently not accepting AMEX
  • Cash is accepted
Guest and Staff Symptoms
  • Guests who are experiencing symptoms of COVID-19, the flu or a cold should not enter the facility
  • Guests will be required to self screen upon entry to Lil’ Monkeys
  • If a guest has travelled outside of Canada in the last 14 days they should not visit the facility
  • Guests are required to maintain social distancing while moving throughout the facility
  • Our staff must complete and pass a self-health attestation before their shift
  • Employees are required to declare they are symptom-free. They are instructed to stay home if they have symptoms of COVID-19 or the flu, and will be sent home immediately if they begin to show symptoms during their shift
Cleaning
  • All seats, tables and children’s high chairs are wiped down with industrial-grade cleaning products between guests
  • The play structure and attractions are cleaned and sanitized multiple times throughout the day
  • Touch-points are wiped down every 30 minutes or less
  • Hand sanitizer is readily available throughout the facility
  • Our entire space will undergo a deep cleaning, sanitization, and fogging every evening
Main Play Area
  • Capacity in the main play area has been reduced
  • Some seating has been removed to allow for 6 feet of space between guests
  • Signage and directional decals have been added throughout the facility
  • Adults will NOT be permitted in the Main Play Structure for the safety of the children. This condition is temporary
Arcade Games and Prizes
  • Availability of amusement games will vary based on a rotation and to ensure social distancing
  • Increased sanitization practices are in place to keep machines clean
  • Guests are required to use the available hand sanitizer before and after playing games
  • Prizes will not be exchangeable or returnable once handed out
Food and Concessions
  • Some bistro and concession items have been removed temporarily
  • Toppings, straws, napkins, utensils and condiments are available upon request at the bistro counter
  • Refills are available by request and will be provided by our staff
  • All Kitchen staff are required to wear masks and gloves
  • Food is prepared in accordance with our enhanced staff hand-washing practices and local health regulations

Our Safety Precautions and Conditions

Parties
  • Party time slots have been reduced by 50%
  • Parties can be booked online and via phone or in person
  • Please arrive no more than 5 minutes before your party to allow for physical distancing in the front lobby and shoe room
  • Party times are spread out and staggered to limit the number of people
  • Specific sections, rooms, and game machines will be made unavailable
  • Common area seating MIGHT be unavailable during certain times of your party
  • Employees will be constantly monitoring all areas of the facility to ensure physical distancing guidelines are being met wherever possible
Face Masks and PPE
  • All of our employees are required to wear PPE, including face coverings and/or masks
  • Children are required to wear masks when entering or leaving the facility, ordering food, using the washrooms or while in the arcade. They will NOT be required to wear them while playing on the structure, running around, using the Geodome, the Bungee Trampoline, the Gyroshpere, Eyeplay or the Vortex
  • Surgical masks will be available for purchase for $2.00 if you do not have a mask
  • Adults are required to wear face masks or coverings at all times when inside the facility other than while eating, drinking, or participating in physical activity with their kids
  • Plexiglass shields are installed at all employee-facing points of sale
  • Employees will have access to gloves and must wash or sanitize their hands at least every 30 minutes
  • All of our employees are fully vaccinated. If they are in situations that make it not possible, they are tested weekly.
Payment and Bookings
  • Tickets can now be purchased online and shown at the entrance via your smart phone in order to stay contactless
  • Booking your visit ahead of time is encouraged. Walk in traffic will only be allowed based on space and availability
  • Please expect a small wait time for walk-ins
  • Debit, credit and gift cards are accepted and preferred. We are currently not accepting AMEX
  • Cash is accepted
Guest and Staff Symptoms
  • Guests who are experiencing symptoms of COVID-19, the flu or a cold should not enter the facility
  • Guests will be required to self screen upon entry to Lil’ Monkeys
  • If a guest has travelled outside of Canada in the last 14 days they should not visit the facility
  • Guests are required to maintain social distancing while moving throughout the facility
  • Our staff must complete and pass a self-health attestation before their shift
  • Employees are required to declare they are symptom-free. They are instructed to stay home if they have symptoms of COVID-19 or the flu, and will be sent home immediately if they begin to show symptoms during their shift
Cleaning
  • All seats, tables and children’s high chairs are wiped down with industrial-grade cleaning products between guests
  • The play structure and attractions are cleaned and sanitized multiple times throughout the day
  • Touch-points are wiped down every 30 minutes or less
  • Hand sanitizer is readily available throughout the facility
  • Our entire space will undergo a deep cleaning, sanitization, and fogging every evening
Main Play Area
  • Capacity in the main play area has been reduced
  • Some seating has been removed to allow for 6 feet of space between guests
  • Signage and directional decals have been added throughout the facility
  • Adults will NOT be permitted in the Main Play Structure for the safety of the children. This condition is temporary
Arcade Games and Prizes
  • Availability of amusement games will vary based on a rotation and to ensure social distancing
  • Increased sanitization practices are in place to keep machines clean
  • Guests are required to use the available hand sanitizer before and after playing games
  • Prizes will not be exchangeable or returnable once handed out
Food and Concessions
  • Some bistro and concession items have been removed temporarily
  • Toppings, straws, napkins, utensils and condiments are available upon request at the bistro counter
  • Refills are available by request and will be provided by our staff
  • All Kitchen staff are required to wear masks and gloves
  • Food is prepared in accordance with our enhanced staff hand-washing practices and local health regulations